Cancellation Policy:

You may cancel your order for a full refund if the request is made within 2 hours of placing the order. We process orders quickly to ensure timely delivery, so cancellation may not be possible after this 2-hour window.

To cancel an order, please contact our customer support team immediately with your order number.

Refund and Return Policy:

• Eligibility: Notify us of your intent to return a product within 7 days of delivery.
• Condition: Returned items must be unused, unopened, and in their original packaging. Due to the nature of our herbal products, we cannot accept returns for items that have been opened or used.
• Damaged or Incorrect Items: If you receive a damaged or incorrect item, contact us within 48 hours of delivery. We will arrange for a replacement or a full refund, and may request a photo for quality control.

Refund Process:

• After we receive and inspect your return, we will notify you of approval or rejection of the refund.
• If approved, refunds are processed to the original payment method within 7–10 business days.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

How to Initiate a Return

To start a return, please follow these steps:

• Contact our customer support team with your order number and the reason for the return.
• Follow the instructions provided by our team for returning the product.
• Ship the product back using a trackable shipping service. We are not responsible for returns lost in transit.

We reserve the right to refuse a refund if the returned product does not meet the above conditions.

If you have any questions about these Terms, please contact us at: